Salesforce Administrator/Consultant (m/f/d)

YOUR TASKS

• Support in the development of digital CRM and eCommerce processes
• Support in administration and daily operation of our Salesforce environment
• Intake and analysis of the requirements of our international contacts in the KNF Group
• Creation of concepts for the prioritization and implementation of these requirements in the Salesforce Sales and Experience Cloud
• Proactive implementation of the conceptualized changes
• Continuous maintenance as well as debugging of existing applications and data
• Collaboration in the implementation of various Salesforce projects, in-house as well as in cooperation with an external service provider
• Consulting and support of internal users incl. creation of documentation and training material
• Communication of updates and changes to internal users

YOUR SKILLS

• Degree, e.g., in business administration, business informatics or comparable courses of study
• Strong digital affinity and enthusiasm for the digitalization and automation of processes
• First practical experience in the administration of a Salesforce environment (Sales, Service and/or Experience Cloud)
• Salesforce certification or alternatively an active Trailhead profile
• Experience in agile project work as well as with Jira and Confluence
• A structured, analytical and foresighted way of working as well as a high level of commitment
• Very good English and German and enthusiasm for international teamwork
• You like to take on responsibility and feel at home in small teams.

WE OFFER

• Fair compensation and a permanent employment contract with 30 days vacation
• Flexible working hours on a trust basis without core working hours with mobile office option
• Secure job in a growing, family-run company
• A lot of creative freedom and varied work in an international environment
• Short communication channels, flat hierarchies and a high degree of personal responsibility
• Uncomplicated cooperation in a motivated team with a company-wide "Duz" culture
• Modern private office in the WeWork Hanseforum, attractively and conveniently located in the heart of Hamburg
• Retros and development meetings as well as a personal annual budget for individual seminars and further education
• Options for benefits such as subsidy for HVV card or Bahncard and special conditions in the in-house gym
• iPhone for private use and modern work laptop

HAVE WE RAISED YOUR INTEREST?

Then we look forward to receiving your detailed application, stating your salary expectations and the earliest possible starting date.