Senior Technical Engineer

KNF Technology (Shanghai) Co., Ltd
Technical / Shanghai / KNF Technology (Shanghai) Co., Ltd

Job Description:

  1. Responsible for post-sale service of OEM/LAB customer in China mainland;
  2. Provide pre-sales technical advice on sales and on-site assistance when necessary;
  3. Analyze failure pumps from customers, provide analysis report and repair the pumps;
  4. Be able to deeply understand customer’s applications;
  5. Be able to deeply understand customer’s expectations;
  6. Collaborate with customers as their technical resource to solve various problems from technical approach;
  7. Communicate requirements to internal key contacts (Sales team, PC, etc.) to establish effective communication channel for problem solving;
  8. Other jobs assigned by Department Manager;

Requirements:

  1. Bachelor’s degree, majored in mechanical engineering, mechanical-electrical or equivalent;
  2. Familiar with mechanical tools and test device of fluid;
  3. Knowledge of PLC programming;
  4. Knowledge of motor and related technologies, especially for DCB motor, PWM control
  5. Be able to work under pressure and independent;
  6. 3 plus years working experience in fluid machinery or mechanical field, design or repair, post-sale service or technical support experience is preferred;
  7. Optimistic and willing to communicate with associates and customers;
  8. Will to travel, up to 30%.