Submit Your Service Inquiry

By filling out the information as accurate as possible, you help us to process your request as quick and straightforward as possible. After inspecting the pump, we will contact you to discuss the next steps. 

Contact Data
Country* Please fill in 'Country'
Country* Please fill in 'Country''
Order Information
Please mention your internal reference number if desired (max. 30 characters).
Reason for Return* Please fill in 'Reason for Return'
Amount of Returned Pumps* Please fill in 'Amount of Returned Pumps'
Error Description* Please fill in 'Error Description'
Here you can upload your files and documents up to a size of 8MB. If you need to sumbit a video to us, please use wetransfer and reference the RMA number. Our contact: service.de@knf.com
0%
File Upload Failed
Repair required in any case?* Please fill in 'Repair required in any case?'
EUR.*
General decontamination declaration existing at KNF?* Please fill in 'General decontamination declaration existing at KNF?'
Do you have an own decontamination declaration?* Please fill in 'Do you have an own decontamination declaration?'
0%
File Upload Failed
We herewith confirm that the above mentioned devices / pumps* Please fill in 'We herewith confirm that the above mentioned devices / pumps'
Decontamination* Please fill in 'Decontamination'
Here you can upload your files and documents up to a size of 8MB. If you need to sumbit a video to us, please use wetransfer and reference the RMA number. Our contact: service.de@knf.com
0%
File Upload Failed

We affirm that the statements made are true and complete and that I, as the signatory, am capable of evaluating such. Furthermore, I, the signatory, am authorized to submit such declarations for the company I am representing. I confirm that the KNF product sent poses no risk of bacteriological, virological, chemical or radioactive contamination. Before being dispatched, the KNF product sent for repair/maintenance was cleaned in such a way that any residual materials or substances were completely removed. If complete removal was not possible, I declare that the remaining materials or substances pose no health risks or risks with any other adverse effects to the KNF employees handling the product. Any other cleaning performed by KNF using standard commercial cleaning agents would also be harmless and cannot cause any adverse effects such as chemical reactions. I am aware that we shall be liable to KNF for damages incurred due to incomplete or incorrect information. We shall indemnify KNF for compensation claims made by third parties on account of incomplete or incorrect information. We are aware that we are directly liable to third parties independently of this declaration, including in particular the KNF employees entrusted with the handling/repair of the product.

KNF Service & Repairs Team
KNF Service & Repairs Team

Working hours: Monday- Friday 8 am - 4 pm