Service & Repairs at KNF
For us, reliability is a must. And it doesn’t stop with the sale of one of our products — on the contrary, we want reliability to define every aspect of our service.
1. Fill out the online form and submit it. You will then receive a confirmation e-mail with your RMA number. Please provide this number with any inquiries.
2. Print out the PDF document with the KNF shipping address.
3. Clean the pump, it must be completely free of any media.
4. Pack the pump safely for transport, place the PDF document in a packing list envelope outside of the package.
5. Ship the package. Please be aware, that your packaging material will be disposed.
6. You will receive a note of arrival from us.