Commercial

We provide answers to frequently asked questions regarding our products and services.

Commercial

What is the status of my order?

Your customer service representative/sales support should provide you with an order confirmation within a few days of order receipt. We will do our best to meet your delivery time requirements, but cannot promise a faster delivery than the quoted lead time. Please contact us for more information. You can also directly book a meeting for a status update.

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Who is my sales engineer?

Our sales engineers will discuss your specific requirements and help you finding the best possible solution. Contact us to be connected with the sales engineer responsible for your area. You can also directly book a meeting.

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What pumps does KNF offer?

We have established ourselves globally as a solution provider specializing in the development, design, production and distribution of diaphragm pumps, systems for handling gases and liquids as well as swing piston pumps.

OEM Pumps

Lab Pumps

How do I request a sample pump?

To request a sample pump, please contact your sales engineer to discuss your technical requirements.

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Does KNF sell directly or through distributors? How can I find my local distributor?

OEM, laboratory, and process products are available directly through KNF USA. Laboratory Pumps & Systems, as well as process pumps, are also available through distribution. Please contact us direcly for a quote or the name of your local distributor.

What general requirements do I need to clarify when looking for a pump?

KNF has a lot of experience with many different applications. In order to best guide product recommendation, please provide us with as much information as possible about your system and about how you intend to use the pump. Flow and pressure requirements, motor type and voltage, and pumped media must all be considered when selecting a pump.

How can I order a pump?

To place an order, please contact your sales engineer to send you a quote. If you already have a quote, please contact your customer service representative/sales support to place an order.

What is the price and availability of KNF products?

Pricing and availability depend on product type and customization. Please contact your sales engineer for a quote.

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